Shipping Policy

1. Order Processing

Orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.

2. Shipping Locations

We ship Australia-wide. Products may be dispatched from local or international warehouses.

3. Delivery Timeframes

• Standard Shipping: 3–10 business days
• Remote Areas: May take longer
• International Supply Items: 7–21 business days

Delivery times are estimates and not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout.

5. Discreet Packaging

All orders are shipped in plain, unbranded packaging for privacy.

6. Tracking

Tracking details are provided once your order is dispatched (where available).

7. Delivery Responsibility

Customers must provide accurate delivery details. We are not responsible for lost items due to incorrect addresses.

8. Delays

Delays may occur due to courier issues, supplier delays, or customs.

9. Split Shipments

Orders may arrive in multiple packages.

10. Lost or Damaged Items

Contact us with evidence (photos, tracking) if your item is lost or damaged.

9. Contact The Labirynth Group Holdings

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at 8184218@gmail.com